Hospitality in Health Care

Hours: 1.00
Course Number: 0051
Course Date: 04/23/2013

Hospitality in Health Care is a 1 hour continuing education course that provides an overview of concepts and ideas regarding customer service and hospitality in senior care facilities. The most current leading principles of hospitality are explored. The course ends by reviewing key factors leading to increased quality of care in senior living.

$ 3.50

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The purpose of this course is to review some of the most important aspects of hospitality and customer service in health care settings.

Learning Objectives

  1. Review the leading principles of hospitality in health care
  2. Review factors leading to increased quality of care

Criteria for Successful Completion

To receive continuing education credit for this program, you must complete the entire course, including registration, viewing the video program, taking the post-test and obtaining a score of at least 70% or better, and completing the program evaluation. If you do not score a 70% or better, you may take the exam again as many times as necessary to receive a passing score. When a score of 70% or better is achieved, you will be able to move forward to the evaluation and receive your certificate online.



1.00 HOURS
This continuing nursing education activity is approved by the Florida Board of Nursing (#20-396041). Completion of this course fulfills (1) CEU hour of general annual mandatory training for nursing. Do not send certificate to the Florida Board of Nursing. Each state recognizes and accepts continuing education approval from the Florida Board of Nursing except California. Keep this certificate in your records for four (4) years.

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