Effectively Dealing with Difficult People
Hours:
Course Number: 0143
Course Date: 08/25/2016
This 1 hour continuing education course provides the learner with effective methods of handling situations with difficult family members, co-workers and colleagues. The course examines core issues of difficult people, such as lack of coping skills or the need to be in control. It also provides many strategies to communicating with and maintaining relationships with people that can cause difficulties at work.
$ 7.50
Add to CartLearning Objectives
- Effectively Dealing with Difficult Families
- Effectively Dealing with Co-Workers and Colleagues
Course Outline
Instructor:
Target Audience
Course Delivery Method and Format
Asynchronous recorded video-based activity.Criteria for Successful Completion
To receive continuing education credit for this program, you must complete the entire course, including registration, viewing the video program, taking the post-test and obtaining a score of at least 70% or better, and completing the program evaluation. If you do not score a 70% or better, you may take the exam again as many times as necessary to receive a passing score. When a score of 70% or better is achieved, you will be able to move forward to the evaluation and receive your certificate online.
Certifications
Accommodations and Accessibility
CEU Academy meets the legal requirements for accessibility and makes accommodations required by The Americans with Disabilities Act. To request accessibility accommodations, please contact our Customer Service Specialist Monday through Friday, 9:00am to 5:00pm, EST.
90 Day Money Back Guarantee for Individual Courses
If you are not fully satisfied with our course(s) or it does not satisfy your CE needs, a full refund will be issued. Contact our customer service department within 90 days of purchase to request a refund.
Subscriptions, Bundles or Packages and Refunds
You will receive a full refund when you purchase our subscriptions, bundles or packages only when you have completed no more than 3 courses. If you purchase one of these and find it does not fit your needs, contact one of Customer Service Specialists, who will help you with your refund.
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