This 1 hour continuing education course review crisis intervention techniques, goals and the benefits of effective crisis intervention. The course provides goals and benefits of communication and de-escalation. It ends by examining the DO’s and DON’Ts of communication and de-escalation techniques.
The purpose of this course is to review crisis intervention techniques, goals and benefits.
To receive continuing education credit for this program, you must complete the entire course, including registration, viewing the video program, taking the post-test and obtaining a score of at least 70% or better, and completing the program evaluation. (Social workers must obtain at least an 80% or better score.) If you do not score a 70% or better, (80% for social workers) you may take the exam again as many times as necessary to receive a passing score. When a score of 70% (80% for social workers) or better is achieved, you will be able to move forward to the evaluation and receive your certificate online.