Case Managers in the Middle: Ethical Conflict, Moral Distress and Burnout
Hours: 1
Course Number: 0781
Course Date: 06/18/2021
This course examines the roles case managers play in the coordination of care and services and how they can lead to stress, moral distress, various ethical dilemmas and burnout and how to alleviate them.
Learning Objectives
- Explain moral distress and its potential impact on case managers
- Identify causes of moral distress within the context of organizational, clinical and personal ethics
- Identify ways to mitigate moral distress and burnout and make sound ethical decisions